Each year, ACC supports nearly 2 million injury claims for New Zealanders. If an employee is injured, they may need assistance returning to work. Our Return-to-Work services, fully funded by ACC, are designed to support a smooth, safe return, to their employment.

Supporting an injured employee’s return to work can be challenging for employers. Our direct referral option makes it easier for you to stay involved, helping your employee get back safely and on time while ensuring a smooth, well-supported transition.

Here’s a breakdown of how we can help:

Employees returning to their existing job (ACC Stay at Work Service)

For employees returning to their existing roles, the Stay at Work service offers support through an Occupational Health Therapist, who collaborates with employers, GPs and the employee’s health team to create a safe, effective plan and an appropriate medical certificate to support rehabilitation at work  Physiotherapists may be involved in physical rehabilitation to address strength and mobility needs specific to the job, ensuring a secure return to the workplace.No costs to you or your employee

No costs to you or your employee

These services are fully funded by ACC so there are no costs to your business or your employee. To refer a client, please fill click the button below.

 Click here to refer directly through to us

Information for Referrers - Starting a New Role (ACC Back to Work Service)

If returning to a previous role isn’t possible, our Back to Work service helps employees find alternative employment. A Vocational Consultant guides each client through the process, focusing on skills, new training opportunities, and employer partnerships. Additional support from occupational therapists and physiotherapists ensures that any work adaptations are sustainable for ongoing health.

To refer your clients to our Back to Work Service, you can make a patient referral by contacting ACC and requesting a referral to Active⁺ for the Back to Work Service. To contact ACC to request this please contact the Provider helpline on 0800 222 070 or providerhelp@acc.co.nz. 

If you have any questions about the Return to Work Services please email Erin.holland@activeplus.co.nz